Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

A delicious 'I/We (heart) You Gran, Granny, Grandma, Nana or any other name you can think of (up to 8 characters) message in 16 solid blocks of couverture chocolate. Why not surprise your her with this simple 'I love you' message for a birthday, Mother's Day, New baby or Christmas gift? Carefully packaged in a beautiful, fully recyclable FSC-approved box and wrapped in sustainable, translucent paper, which is fully recyclable and compostable. Our void fill inside the outer packaging is biodegradable too! Chocolate Ingredients Dark Chocolate ingredients: cocoa mass, sugar, cocoa butter, emulsifier: SOYA lecithin; natural vanilla. Dark chocolate min. cocoa solids 53%. Milk Chocolate ingredients: sugar, cocoa butter, whole MILK powder, cocoa mass, emulsifier: SOYA lecithin, natural vanilla. Milk chocolate min. cocoa solids 33% & min. milk solids 21%. White Chocolate ingredients: sugar, cocoa butter, whole MILK powder, emulsifier: SOYA lecithin; natural vanilla flavouring. White chocolate min. cocoa solids 28% & min. milk solids 23%. Logo Patterns include: Modified starches E1422, E412, Sugar, Cocoa Butter, Stabilizers E460i, E414, Emulsifier E435, E322, Humectant E422, Flavours, Food Colours: E171, E172, E100, E120, E170, E162, E102, E110, Spirulina Extract, E129, E501i, E132, E524, E101, E104, E124, E133. Be aware that E102, E104, E110, E122, E124 & E129 may have an adverse effect on activity and attention in children. Allergens in BOLD. All chocolate is best consumed within 6 months of delivery. The box contains 16 chocolates each weighing approximately 9g. Our dark chocolate is suitable for vegans just look out for the 'Ve' on the pattern menu when you make your choices. All our chocolate is lovingly handmade in our workshop by the team at Cocoapod using only the best couverture chocolate. OUR CHOCOLATE SUPPORTS COCOA FARMERS AND SUSTAINABLE COCOA CULTIVATION. Our ingredients are free of WHEAT, GLUTEN, NUTS, SESAME, and EGGS. However, we must inform our customers that traces of these allergens may be present in the final product due to shared equipment and processing areas. Dark chocolate contains no milk but cannot be guaranteed to be milk free. For the best tasting chocolate please store them at room temperature and keep them away from direct heat or cold. Please note that food products cannot be returned unless faulty.