Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

In the car, on the plane or in your favourite coffee spot, getting out and about with baby is easy with our Airo pushchair and accessories. Our most portable pushchair yet, the Airo travel system packs up tight so you can travel light - making it perfect for going places with your newborn or toddler. Keep your little one sheltered from the elements with this cosy newborn pack. It easily attaches to your Airo pushchair without having to use any tools, creating a soft and snuggly space - perfect for keeping an eye on your baby whilst they snooze. Made from soft knitted fabrics, it even has a sun visor and a removable apron for warmer weather. And thanks to the compact design, you can still fold your Airo flat with one hand whilst the newborn pack is attached.