Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Your baby's sleeping space requires the perfect mattress to aid their early stages of development. Introducing our Natural Mattress, carefully crafted using a perfect mix of luxury, organic ingredients. This mattress offers superior comfort and safety, all that's needed for your little one to drift off into a peaceful slumber. Made from chemical-free materials, this natural mattress has a two-sided wool layer to ensure a healthy night's sleep every time. With a coco-latex core layer made from sustainably-sourced coconut husk fibres, this resilient mattress is designed to support baby all through the night. A cooling cotton layer helps to regulate body temperature, while hypoallergenic wool padding makes this mattress ideal for babies who suffer with allergies. Our mattresses are shipped flat packed, so they are ready to be used straight away. Mokee