Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

* iOS and Android App, plus browser interface * Works with Amazon Alexa and Google Assistant * Fully programmable routines, geofencing and IFTTT compatibility * Wide range of heating, lighting and power control accessories available The MiHome Gateway provides the communications between all your MiHome devices and the internet. The MiHome system enables you to control your heating, lighting and appliances over the internet anywhere in the world. It is powered by a 5 volt micro-usb power supply and connects to your router via an ethernet cable. Both the ethernet cable and the power supply are included with the Gateway. The Gateway enables you to control all the MiHome devices via an iOS and Android App as well as via a web browser, Amazon Alexa and Google Assistant. Energenie MiHome Gateway Hub 5V Micro USB Power Supply in White