Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The ultimate hot drinks selection boxes are here and they're full of wonderful treats! This makes the perfect gift for any tea or coffee lover, from family and friends to work colleagues and teachers. TEA23 Sustainable tea box: 2x Galaxy Chocolates 4x Love Heart Sweets 6x Taylors Coffee Bags 5x Packs of Border Biscuits 8x Single Lotus Biscuits 6x Compostable Bags of 2 Teas - 6 different tea flavours - the perfect box to sample a variety of flavours - with each order you will receive a voucher if you choose to order more tea from this wonderful small business Twinings tea box: 2x Galaxy Chocolates 4x Love Heart Sweets 6x Taylors Coffee Bags 5x Packs of Border Biscuits 8x Single Lotus Biscuits 5x Twinings Breakfast Tea- Replaced by Yorkshire Tea 5x Twinings Herbal Tea You can personalise your box with a sticker of your choice and a message for the recipient. Disclaimer! Contents of the box may vary depending on stock availability. Please check for allergies or dietary requirements before using the products. Important! As these types of gifts are designed to be sent directly to the recipient,(but i do encourage treating yourself) please make sure you enter the correct delivery address as this cannot be changed once your order has been despatched. Postage Standard posting is Royal Mail Second Class. You have the option to upgrade postage at check out. I keep proof of postage for each box, therefore I cannot be held responsible for any delays or loss/ damage once the boxes have been posted and are with the postal service. All boxes are made to order, the processing time is 1-3 days, but I always try to post them as quickly as possible. Once the box has been sent, I cannot control the temperature or handling of the boxes, please be aware of this especially during hotter weather, and that some items might move during transit. Please also be mindful of extra delays due to Royal Mail strikes or busy periods such as Christmas. For Corporate, weddings, Events or other large orders please get in touch! Find more awesome letterbox gifts at my shop! Don't forget to add this to your favourites so you never miss out on offers and new designs. Get in touch on Instagram/ Facebook/ Tiktok/ Pinterest/ Shopify: @WithLoveFromMrsC