Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Flatline Climbing Shoe is designed to provide comfort, grip and durability for your everyday climbing needs. It features two adjustable Velcro straps for a secure fit, and 4.3mm rubber that's built tough to last. The midsole also has a soft flex for improved sensitivity and comfort when you're on the wall. To top it off, this shoe uses completely vegan materials, including a hemp footbed for added breathability and coziness. Neutral, flat last for vertical climbing or all-day comfort Two Velcro straps for fit adjustability 4.3mm rubber is built for durability and moulded for optimal consistency and performance Soft flex midsole for added sensitivity and comfort Materials in entire shoe are completely vegan Hemp footbed Updated knit with softer lining provides exceptional breathability and improved comfort Softer toe rands for better fit and comfort Updated heel rubber geometry for consistent tension Updated midsole for improved edging ability