Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Doortex Ultimat Indoor Entrance Mat is a premium-quality mat designed to stop dirt and moisture at the door. Its stylish mottled surface adds a professional look to entryways, while the crush-resistant fibres actively absorb water and trap debris from footwear. Ideal for both home and office use. Built with a durable, anti-slip vinyl backing, the Ultimat stays securely in place and helps protect interior flooring. Made to UK REACH-compliant standards, it combines effective performance with strong environmental and health safeguards. Floortex Mat Size: 60cm W x 90cm L, Colour: Grey