Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Easy-pitch Tunnel Tent measures L700cm x W240cm x H185/210cm with 2 bedrooms and large living area (comfortably sleeps 6 people, 3 per bedroom)./// Double Skin with 190T polyester flysheet and 3000mm Hydrostatic Head for excellent rain protection (ideal for camping in all but the stormiest of weather). Living area in the middle with standing height, removable tub groundsheet, front and rear entrances, and front and rear windows with privacy curtains. Bedrooms designed using Dark Zone fabric to significantly block out sunlight (each room has a sewn-in groundsheet, storage pocket, and air vent with curtain). King poles to create a sun canopy, plus an oversized bag to easily pack and carry (measures 75cm x 35cm x 33cm and weighs 16.9kg with tent inside it).