Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The UNION B-1K21 C-Series Cruiser Padlock is a tough padlock for use in security applications. Formerly known as the Chubb Cruiser, these locks are still made in the UK to exacting standards. 5-lever mechanism, non-key retaining. Anti saw, anti pick, force and torque attack resistant. Specifications Dimensions (H/W/D): 98.5 x 74 x 27mm. Shackle Diameter: 12.5mm. Shackle Clearance: 17mm.