Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

** visit our website www.vivaladuchesse.com for exclusive products and special discounts ** A fantastic new range of slide hair clips. Sold as a set of 2, these gorgeous clips are perfect for both everyday wear or a special occasion. The clips are very high quality and strong, and decorated with beautiful eyecatching sunshine decorations. Suitable for both girls and women, looks great on both! Currently available in black & gold, white & gold and black & silver! The size of the clips are 8.5 cm wide. Please contact me if you want any custom designs, this is a new range I am producing and have lots more ideas in the works!