Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Brew lovers, this one is for you! We adore these love heart shaped tea bags in a classic English Breakfast Blend. Each contains six individual heart shape tea bags in a beautiful metal presentation tin, which is the perfect romantic gift idea for anniversary presents, Valentine's Day gift ideas, or wedding day tea services. Wedding Favours - Here's something very special and unusual! Have your bridesmades enjoy a cup of something special on your special day. Valentines Day - Ideal to take on a romantic getaway or picnic in the park, everyone loves a cuppa, and you won't go wrong with a classic British breakfast tea bag. These tea bags make the perfect unusual gift, for your other half, mum, sister or aunt - the best moments are spent together over a hot cup of tea. ♥ ORDER DISPATCH ♥ We promise to get your order to you as quickly as possible, usually within one working day (not the weekends!). During peak seasons, our processing could take up to 3 working days. ♥ DELIVERY ♥ Our standard delivery option is excellent value and is fully trackable and usually delivers within two days, but that's an estimate (not a guarantee!) Need it quicker? Choose an express delivery option at checkout if you need your delivery quicker. Our delivery service timescales are estimates only and can change at busy times or periods of bad weather. ♥ INTERNATIONAL CUSTOMERS ♥ We're welcoming orders from our international customers; detailed delivery information is available at checkout. Our delivery services don't include the cost of any taxes or import duties in your local country. Orders are sent from the UK using Royal Mail, which will pass your item to your local postal service for delivery. ♥ REQUIRE SUPPORT? ♥ If you have any questions or order queries please reach out to us via ETSY messages. We pride ourselves on our rapid replies.