Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

How Our Pricing Works: At Mountain Warehouse we’ve always worked hard to offer our customers amazing value for money. We do this by carefully designing our own brand products and then having them manufactured to our exacting standards, often in the same factories as other more expensive brands. We then cut out the middleman, selling direct to our customers through our own stores and websites and pass the savings on to you. Sometimes we utilise a ‘comparable price’ which is the price our buying and sourcing teams believe a product of comparable quality would be offered at full retail price by other leading brands. It is not intended to reflect a former price at which the product has sold. You can view more information on how this works on our website. ● Our Holiday 6 Man Tent is a must have choice for adventuring families and groups this camping season. Offering three large separate sleeping areas with a spacious standing height socialising area, it’s designed with both communal living and privacy in mind. This tent features a familiar dome style with large ventilation, flysheet doors and a small PVC window placed within the roof. It’s an essential for your upcoming camping trip. Pitched Dimensions: 525cm (L) x 190cm (H) x 225cm (W) / 365cm (D) Packed Dimensions: 66cm (L) x 25cm (H) x 25cm (W) Inner tent - inner tent and bedrooms separate from the flysheet allows for better breathability and helps to reduce condensation Air Vents - allows plenty of airflow, helping to reduce condensation Breathable - Mesh door allows airflow, keeps the tent cooler and prevents condensation Adjustable peg points - provides enhance stability in pitch Weight - 12kg Complies with - ISO 5912, camping tent Category A, level 1. Waterproof - Expertly designed with waterproof materials to keep you dry and protected, no matter the weather. (Ref: 054361)