Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Our new precision tool features a pointed metal end and a soft silicone end for cuticle cleanup -The pointed metal end is perfect to trace around the cuticle after dipping to cleanup excess product -The silicone end is soft and bendy, and works well for gel cleanup before curing Please keep out of reach of children and handle with caution For more tips, photos, behind the scenes, sales and release info, giveaways and more, visit our Facebook Group. We'd love to have you in our #CNDDFAM ! https://facebook.com/groups/830066794469464 Follow us on Instagram to see our colors in use and share yours! Mani photos reposted to stories daily https://www.instagram.com/cndesignerdips Q&A, behind the scenes, swatch videos, application tips, and more https://vm.tiktok.com/ZMdCLjXgd/ We hand make our dips in our own facility in small batches to ensure professional quality. Our dip powders are 9-free and none of our products contain any MMA. If sensitivity to any nail product occurs, please discontinue use and consult a physician. PLEASE NOTE: We strive to accurately represent colors in a variety of settings, but color appearance may vary slightly based on monitor settings, lighting, number of layers, liquids/technique, skin tone, etc. Our swatches are typically 2 layers with dip liquids and finished with gel top coat. You can find more photos of our colors being used in our CN Designer Dips OFFICIAL GROUP or on IG Please reach out with any questions, we love helping our DIY nail enthusiasts!Our dip powders are made with 9-Free, HEMA-Free, MMA-Free, Cruelty Free and Vegan ingredients. Dip powders contain (poly)ethyl methacrylate, and may contain the following glitter and color additives: polyester glitter, mica, titanium dioxide, other color additives and dyes, borosilicate, silica, aluminum, iron oxide. The base powder contains less than 1% benzoyl peroxide. Please reach out regarding any ingredient information.