Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

With plush protective compartments to protect your laptop and tablet, and an essentials organizer for all your everyday gear, the Underground takes business luggage to a new level. An additional quick pocket provides speedy access to important items, and the clever design boasts a rear pocket that unzips to become a trolley sleeve to fit onto wheeled cases for easy travel with multiple bags. As well as looking after your belongings in the stylish quilted interior, it's comfy to carry, too, thanks to the removable adjustable padded shoulder straps and dual handles. Key Benefits Padded laptop compartment Padded tablet pocket Essentials organizer Pass-Thru trolley strap Detachable, adjustable, padded shoulder strap Front zippered pocket Dual handles