Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Cosy up with a cupcake and a hot drink with our new Christmas mugs. Our new Christmas Mug collection celebrates the past 5 years of festive illustrated designs we've created with Viktorija Illustration inspired by our bakes and love for the festive season. Our china mugs come in four festive designs each with a distinctive coloured handle. Choose your favourite or order the full set! Made in the UK our fine bone china mugs are dishwasher and microwave safe. 350ml (12.3oz) capacity. Diameter without handle: 8.4cm. Width with handle: 12cm. Height: 8.9cm.