Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:

Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Returns
Return policies vary depending on both the reason for return and the individual seller's terms. If an item is defective, counterfeit, or not as advertised, you're entitled to a return even if returns aren't usually accepted by that seller. However, if you simply change your mind, the seller has the right to decline the return request. In such cases, you may also need to cover the cost of sending the item back. Sellers usually provide return instructions and addresses. Where the fault lies with the item, sellers must cover return postage. Under UK and EU law, you also have the right to cancel most purchases within 14 days of receiving your order—exceptions include instantly delivered digital content, opened DVDs or games, and unsealed personal products.

Delivery
Each seller offers their own set of delivery options to suit different budgets and timeframes. Free delivery is common, but faster or more premium options are often available too. Estimated delivery dates and shipping charges will be shown on the seller's product page. When you proceed to checkout, you'll be able to choose from the available methods, which may include Click & Collect, express courier, standard post, economy shipping, or free local pickup from the seller. Be sure to choose the option that aligns best with how quickly you want your item to arrive.

Personalised Distressed Wooden Photo Frame with hanging hearts, laser engraved with your message - 3 sizes available

Name: Personalised Distressed Wooden Photo Frame with hanging hearts, laser engraved with your message - 3 sizes available
Brand: KatiesCustomGifts
SKU: 3336fef18670d761bfab161d811af64b092316169fabba6cb7a2488f83ccf6ef
Price: 19.99 GBP
Availability: InStock

£19.99Free delivery

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Product Information

"These gorgeous photo frames, with hanging hearts are the perfect way to display that special photo. I can engrave a name and/or date on each heart or a very short message, like \"Love always\" or \"I'll always be there for you\". Available in three sizes, the picture size is shown in the drop down menu, the frames are a lot larger than this, so make for a lovely display piece, that can be stood up using the stand on the back. This frame is only portrait orientation, landscape is not possible. HOW TO ORDER To order, please select which size you want then go to the \"Add to Cart\" button at the top of the page and proceed to the checkout. Please enter the information for the items engraving in the notes section during the checkout. **When entering your personalisation request, please separate lines with ## or clearly state line 1:, line 2: etc. we will always try to engrave the layout as requested however we reserve the right to adjust this for best fit etc. Please note Etsy formatting may change any requested layouts and as such any requests that do not have the above line separation may be engraved without your requested formatting and we cannot be held responsible for this.** All engraving shown in images is an example only - we will only engrave what you send us! This includes the font, which by default is a lucidia handwriting, let us know if you want a different font! POSTAGE Standard UK shipping is via Royal Mail Second Class or other similar courier. Most items have Express Shipping options available during checkout - this will bump your item ahead in the queue and dispatch via 24 hour courier (processing times still apply). Please note shipping times are only estimates and we cannot be held responsible for hold-ups experienced once in transit. If you have any queries about postage, please do not hesitate to contact me. Please note we cannot engrave icons and emoji's unless specified on certain listings - This is due to the engraving machinery used. Any items ordered with symbols will be processed without. Items clearly showing symbols within the listings are special cases - please contact us if you require any further information. Please note any engraving shown on the listing photo's is an example only. If applicable, your item will come engraved with the text you have requested when placing the order."

Personalised Distressed Wooden Photo Frame with hanging hearts, laser engraved with your message - 3 sizes available

£19.99Free delivery

Go to RetailerEtsy Category

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Personalised Distressed Wooden Photo Frame with hanging hearts, laser engraved with your message - 3 sizes available

Product Information

Personalised Distressed Wooden Photo Frame with hanging hearts, laser engraved with your message - 3 sizes available

Product Information