Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The perfect blend of safety and personalization for your home. Our handcrafted wooden gates offer a secure, high-quality solution for managing your household's flow. Whether you need to keep a puppy in the kitchen or ensure a toddler stays away from the stairs, this personalized gate provides a beautiful, sturdy barrier that looks like a natural extension of your interior design. Product Highlights Custom Craftsmanship: Each gate is handmade with precision, focusing on clean lines and a modern aesthetic that far surpasses standard plastic alternatives. Maximum Security: Safety is our priority. These gates are engineered to be exceptionally secure, offering a stable and reliable barrier for both children and pets. Besproke Color Matching: We can paint or stain your gate in any color you desire. Simply provide your color preference, and we will customize the finish to match your home decor perfectly. Sizing & Customization Guide Every home has unique dimensions, and we are here to accommodate them: Standard Height: All models feature a standard height of 27.5 inches (70 cm). Custom Heights: We understand that some spaces require a different fit. We can manufacture various heights upon request! Please contact us via Etsy Messages for a quote on a custom height. Custom Widths: We build our gates to fit your specific opening width. Important Note for Wide Openings: For any gate requiring a width over 60 inches, please contact us directly before purchasing. We offer specialized structural designs for extra-wide openings to ensure the gate remains perfectly stable and safe. Why Choose Our Personalized Gate? Safe & Non-Toxic: We use high-quality timber and child-safe, pet-friendly finishes. Versatile Installation: Ideal for doorways, hallways, and the top or bottom of stairs. Built to Last: A durable, furniture-grade solution designed for years of daily use. How to Order Measure: Provide the exact width of your opening in the personalization section. Color: Mention your preferred paint color or stain choice. Special Sizes: If you need a custom height or a width exceeding 60 inches, please reach out to us via message first for a custom consultation!