Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

WE ARE UNABLE TO OFFER DELIVERY TO NORTHERN IRELAND & THE ISLE OF WIGHT! Please also note, that orders to Scotland, Wales & the South West may see delivery times increase up to an additional 5 - 7 working days. Next-Level Grilling: Warmth and Strength, Guaranteed with the upgraded, deluxe version of this BBQ shelter. We have added a powerful infrared heater for cosy cooks and rock-solid front braces for absolute stability and all-season performance. The Meze BBQ Shelter is perfectly configured to bring the social side of cooking outdoors. Featuring a sleek, open-sided design with a foldout top, it encourages guests to gather naturally around the chef. The structure is thoughtfully designed for maximum accessibility and interaction, ensuring the cook is never isolated from the party. It strikes the perfect balance of shade for the chef and easy access for guests, transforming every cookout into a vibrant, communal event where food and friendship are the focus. Every structure in our BBQ Shelter range is built using premium timber that has been pressure treated (also known as tanalised). This process deeply infuses the wood with a preservative to provide robust, long-lasting protection against rot, decay, and insect infestation, significantly prolonging the life of your shelter and ensuring it stands proudly in your garden for years to come with minimal maintenance. Whether you're hosting a summer BBQ or simply enjoying a quiet evening with family, this shelter is sure to make your outdoor space feel like home. Order yours today and start creating unforgettable memories in your own backyard! Please note, we use the Personalisation Box to confirm Contact Numbers, we are unable to offer personalisation on our products, unfortunately. Thank you for your understanding.