Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Feel close and move freely with Kudo – the innovative baby carrier designed to click with you, your baby, and your day. Co-created with chiropractic experts at McTimoney College, it's ergonomically designed to support healthy posture as baby grows, so connection never comes at the cost of comfort.Suitable from birth to approx. 36 months, with a dedicated lift section to support newborns, Kudo ensures your little one is carried in the correct position – whether facing you or the world. Meanwhile, its soft, recycled fabrics in timeless black, temperature-regulating lining, and particle-filtering hood keep them safe and snug on the move. Providing equal comfort for the wearer, Kudo's simple 3-step fit – with unique Posture Align dial – can be easily adjusted to suit every body type, giving you freedom to move hands-free while keeping your baby close. Perfect for big adventures out or everyday moments at home. Product Features: Developed with McTimoney College of Chiropractic experts to correctly support posture and reduce strain as baby grows.Posture Align ‘click' dial design with integrated back support gently pulls shoulders back and encourages healthy carrying posture. Pull forward adjustments so wearer can tighten or loosen the fit themselves and avoid twisting or reaching around. Suitable from birth to approx. 36 months with the lift section enabling newborns to be carried in the correct position without compromising comfort. Quick clip magnetic connectors make getting baby in and out super easy. Made from 100% soft recycled, temperature-controlled fabrics so baby is comfy, cool and snug when on the go. Includes a particle-filtering, pull-out privacy hood to cover baby's head, minimising exposure to sun, dust, fuel emissions and viruses.Pelvic support panel to evenly distribute weight onto the hips. Kangaroo pocket at front so wearer can rest hands cuddled around baby. 2 carrying positions so baby can face parent or the world. Adjustable seat base to achieve the correct carrying position as baby grows. Large ‘over the head' opening makes getting carrier on and off easy, and can also step out of it, if holding baby. Machine washable.