Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

A box of 12 delicious mini shortbread biscuits in the shape of hearts. Soft and homemade in the best way. Gift-ready packaging. Shelf life of 10 days. Securely wrapped and packaged to reach you safely. This chocolate chip shortbread box makes an endearing gift for a special person. Whether that's for Christmas, a birthday, an anniversary, a 'thank you', or a 'congratulations'. Of course, also perfect as a personal sweet treat. Gift notes can be included with all orders. These shortbread biscuits will be posted via Royal Mail Tracked 24 the day after being baked. All goods at Solascene Bakery are baked fresh upon order, then packed securely and with care to ensure they reach you in the best condition. Thank you for stopping by! Feel free to message me with any questions. - Solascene Bakery *𝘈𝘭𝘭 𝘪𝘵𝘦𝘮𝘴 𝘢𝘵 𝘚𝘰𝘭𝘢𝘴𝘤𝘦𝘯𝘦 𝘉𝘢𝘬𝘦𝘳𝘺 𝘢𝘳𝘦 𝘮𝘢𝘥𝘦 𝘪𝘯 𝘢 𝘬𝘪𝘵𝘤𝘩𝘦𝘯 𝘵𝘩𝘢𝘵 𝘩𝘢𝘯𝘥𝘭𝘦𝘴 𝘢𝘭𝘭 𝘮𝘢𝘫𝘰𝘳 𝘢𝘭𝘭𝘦𝘳𝘨𝘦𝘯𝘴. 𝘞𝘩𝘪𝘭𝘦 𝘦𝘷𝘦𝘳𝘺 𝘦𝘧𝘧𝘰𝘳𝘵 𝘪𝘴 𝘮𝘢𝘥𝘦 𝘵𝘰 𝘢𝘷𝘰𝘪𝘥 𝘤𝘳𝘰𝘴𝘴-𝘤𝘰𝘯𝘵𝘢𝘮𝘪𝘯𝘢𝘵𝘪𝘰𝘯, 𝘵𝘩𝘪𝘴 𝘤𝘢𝘯𝘯𝘰𝘵 𝘣𝘦 𝘨𝘶𝘢𝘳𝘢𝘯𝘵𝘦𝘦𝘥.*