Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Designed to tick the box of a beginner friendly, yet well equipped Mountain Bike, the Connect boasts a rugged Steel crossbar frame and 26" suspension forks to achieve a comfortable and responsive riding feel. Whether intended for leisurely, perhaps rural rides, or as a foot in the door to the world of Mountain Bike, Connect's generous 18 speed Shimano Tourney gearing system and responsive yet simplistic V-Brakes make this a great means of gaining experience with gearing, or on stubborn terrain.