Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Thule Epos High Grade Lock is a High-quality lock for added security and protection against theft, developed with ABUS. The robust cable has a length of 150 cm and a thickness of 1.2 cm. The lock is compatible with both the two-bike and the three-bike carrier.Thule Epos High Grade Lock HighlightsUpgraded bicycle lock for Thule Epos racks, adds a hefty lockable cable to further deter opportunist theftIntegrates neatly into the rack body and discreet when not in useCable is made by Abus locksCovered by Thule's 5 year warranty