Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"This amazing Venetian half lamp shade is handmade using the iconic Fiere broccatelle fabric from \"Tessitura Luigi Bevilacqua\", the historical and prestigious textile company of Venice Finished with gold trim, the spider ring is approximately 1/2\" below the top of the shade. Measurements: the diameter (width) is measured across the back from side to side. The front height is measured from the bottom to the highest point: - 10 inches wide by 9 inches high - 12 inches wide by 11 inches high - 14 inches wide by 12.5 inches high - 16 inches wide by 14 inches high - 18 inches wide by 16 inches high Manufacturer: Oggetti Veneziani San Marco 1994/D - 30124 Venice, Italy Email: barbara@oggettiveneziani.com All products sold on this website are handcrafted in Venice using high-quality Venetian fabrics from historic textile houses such as Fortuny, Rubelli and Luigi Bevilacqua. Due to the artisanal nature of these fabrics, slight variations in texture, color or pattern placement may occur, making each piece truly unique. Safety information: These products are intended for decorative indoor use only. The lampshades are crafted using Venetian fabrics mounted on a flame-retardant PVC backing. Keep away from open flames and direct heat sources. Do not expose to water or excessive humidity. This product is not a toy. Care instructions: Textile items such as cushions, table runners and bedspreads made with Venetian fabrics should be handled with particular care. Many fabrics produced by Venetian textile houses such as Fortuny and Rubelli can be dry cleaned; however, professional cleaning by a specialist in delicate fabrics is recommended. Do not machine wash. Do not tumble dry. Sustainability: These products are handcrafted in small batches in Venice. The artisanal production process and the durability of the materials are intended to create objects designed to last over time."