Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"All of our oven mitts are made with 3 layers of heat resistant materials. The outer layer is a cotton print. The inner 2 layers are Insul-Bright (a fabric made with interwoven metalized film designed with this application in mind). Our child size oven mitts are made for small hands. They measure approximately 8\" tall and 4\" wide. Our junior mitts fit older children and adults. They measure approximately 9\" tall and 5 1/2\" wide. They are made with the same fabrics as listed above. any fabric shown throughout our site can be made into any product we list except for the fabrics shown on our models."