Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Contents: * Black Cow - Cheddar Cheese * Grounded - Hot Chocolate * From Dorset with Love: Chutney * Apple Cider Vinegar * Dorset Tea: Sunshine Blend (40) * Moores - Biscuit Selection * Olives Et Al - Nuts 90g * Dorset Chocolate - Chocolate Bar * BK's - Chilli Jam * Levoco - Truffles * Olives Et Al - Crackers Beautifully presented in a 16\" lined hamper basket Please note some items may be out of stock and substituted. Pre order Christmas Hampers now, available for dispatch from Monday 1st December 2025."