Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Personalised Shortbread Biscuits Customisable, choose your personalisation, shape and colour! Perfect for birthdays, party favours, hen parties and Name Places! Price is per biscuit. Please add personalisation in a note to seller when ordering. Longer names will be split over two lines (e.g. \"Charlotte\"). Biscuits can also be personalised with brand names (e.g. \"no.8\") Please Note: Biscuits are soft baked, may contain NUTS or have traces of NUTS. Produced alongside nut products. Contains Gluten; Flour. Dairy; Chocolate, Butter. May contain traces of EGG in the toppings. Blue shredded paper will temporarily be Kraft (brown) due to blue being out of stock. Please be aware that the stated process time is accurate due to being a small business"