Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Reveal radiant skin with the Liz Earle Cleanse & Polish multi award-winning cleanser. This British beauty essential is the foundation of fabulous skin and the perfect preparation for the next step in your beauty routine. Enriched with cocoa butter to soften, smooth and moisturise, and rosemary, chamomile and eucalyptus to tone, soothe and purify - this rich, indulgent cream deeply cleanses to instantly remove daily grime, pollutants and make up, even stubborn mascara, to leave skin feeling comfortable, balanced and exceptionally clean. Used with a pure cotton cloth it gently exfoliates, lifting away dead skin cells to reveal smoother, clearer and brighter-looking skin. Liz Earle is a PETA certified cruelty-free brand; they do not test any of their products on animals.