Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

---NOTE--- Welcome to custom you own item or provide more customized ideas. The customized content includes text messages, patterns, etc. It will be designed and made directly by default. If you need to confirm the picture, please leave a message. These personalized design boxes could be used as wedding gifts, anniversary gifts, birthday gifts, New Year gifts, Christmas gifts and various commemorative holiday gifts. - -Material - - High quality paper skin, natural wood. Non-toxic, environmentally friendly and durable. Premium Leather Photo Album Free engraving is provided on the outside and inside of the wooden box. Wooden box size: 33.4*36.3*9cm Album size: 29*30cm Inner page size: 28*29cm Inner page color options: white, khaki, black, coffee Inner page grams: 400g ---Care instructions--- Please wipe the product with a wet towel and dry it with a dry towel immediately after wiping. Prolonged sun exposure may accelerate product aging and damage. ---After-sales service--- The first time you receive the package, please check whether the package has been opened and check the integrity of the product. If the product is damaged in transit, I can offer a free replacement. Because of the special nature of customized products, we are sorry that the product does not accept returns for no reason. Thank you for understanding. ---SHIPMENT--- Please noted all products need to be made to order. , will takes approximately 1-3 days for the products to be finshed, shipping time please see here. Approximate shipping time: Americas: 7-18 working days Europe: 7-18 working days Asia: 5-18 working days Oceania: 7-18 working days Africa: 9-18 working days Welcome to leave a noted if you have any queries. Hope you would love my hand craft and design, wish my products could bring you more love and fun.