Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

A healthy night's sleep is an important part of your baby's development. This Babybay Mattress, with a height of 5cm, contributes to this. The innovative hygiene cover on the mattress effectively and reliably prevents the penetration of moisture while still allowing air to circulate. You do not need an additional water-repellent topper. This mattress also effectively and sustainably prevents the formation of moulds and dust mites—completely free of harmful substances, without the use of fungicides or microbicides! The patented vertical air conditioning ducts in the comfort foam core ensure increased air circulation and are precisely matched to the ventilation slots on the lying surface. The improved oxygen supply prevents heat build-up. The foam core adapts ideally to the body shape of your little one. The elaborate quilting of the cover offers support and thus ensures a deep, long, relaxing and dreamlike baby sleep. So your baby feels completely at ease. The mattress is harmful substances and awarded "Confidence in Textiles" in accordance with Oeko-Tex Standard 100 class 1 for babies. babybay