Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Using some unusual ingredients. We have blended together a herbal infusion from plants that may be found in a Welsh Hedgerow. Ingredients: This herbal blend is an exciting mix of elderflower, linden leaves, nettle, raspberry leaf, and rosehips to give a refreshing and tasty drink. Packaging: Comes in an attractive 50g retail box which is plastic free, the internal bag is made with plant material and is full compostable. To brew: Use one heaped tsp per person in a warmed pot and add freshly drawn boiling water. Brew for 3-4 minutes according to taste. Drink without milk and sugar. You can find a wide range of other loose leaf teas including herbal and rooibos teas available in our etsy shop here https://etsy.me/2VUx806 Chantler Teas are a Pembrokeshire based family business run by tea enthusiasts who hope to convert as many people as they can to the delicious delight that is loose leaf tea drinking. All their teas are carefully sourced from small privately owned plantations who are signatories to Fair-trade and/or the Ethical Tea Partnership.