Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Defy LV is the most advanced entry-level shoe on the market. Featuring a slight camber and a more asymmetric fit than traditional entry-level shoes. It creates a more precise connection between the climber and the hold. The strap version is softer than the lace-up for increased sensitivity. The LV model has 6% lower overall volume than Defy for narrower feet or a snugger, higher-performance fit. Enjoy your climb in comfort and style. Max Performance: Use your street shoe size for an ultra-snug fit Performance Fit: add a ½ size to your street shoe for a snug fit that is still comfortable to wear for a full session Comfort Fit: add 1 to 1.5 sizes to your street shoe Split tongue opening: for easy entry Single strap closure: for a secure fit Soft heel construction: for all-around comfort Perforated upper: for breathability Midsole: 1.6mm plastic full length Outsole: 3.5mm TRAX SAS Rubber Upper: SYNTHETIC Volume: 0 (Low volume) PSR: 4 Weight: 215g per shoe Materials: Upper: Synthetic. Midsole: Full-length 1.6mm plastic midsole Outsole: TRAX 3.5mm full length Vegan: 100%