Refunds, Returns & Delivery
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Refunds
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"Welcome visitors in style with our Arrivals and Departures Doormat! This charming and whimsical doormat is the perfect way to greet guests as they enter your home. Featuring a playful design with the words Arrivals and Departures printed on a durable and easy-to-clean material, this doormat is both functional and decorative. Add a touch of personality to your entryway with this unique doormat that is sure to make a statement. Perfect for adding a pop of fun to your front door or patio, this Arrivals and Departures Doormat is a must-have for any home. Made from high-quality and durable materials, this doormat is perfect for adding a touch of personality to your entryway. ♥ Vibrant & Long Lasting UV Ink Printed Finish ♥ 100% Satisfaction Guarantee, we have lots of happy customers :c) ♥ FREE Shipping over $35 for US Shoppers ♥ Fast UK Delivery via Royal Mail ♥ Fast & Low Cost Shipping to Europe, Canada and Rest of World ♥ No Taxes For Europe - Since Brexit, we pay all customs charges for you, so no nasty charges on delivery MATERIALS AND CRAFTSMANSHIP ✔ 16x24\" or 18x30\" (Regular Door) or 24x36\" (Double Door) ✔ Made out of natural coir coconut fibers, these welcome mats provide strength and durability with a twisted coir structure to reduce shedding and a non-slip PVC back keeps it in place* ✔ 15mm thick with a neat trimmed edge ✔ Designs are printed onto the coir with specialist ink and cured with UV light to fix the design to the mat FONTS - Fonts cannot be altered on this design, but if you'd like to use this one as inspiration for your custom design, then please order via the following link, mentioning this design. You are able to use any font on dafont.com or use one of our popular fonts, found on the listing image - https://www.etsy.com/listing/770732561/your-text-here-personalized-doormat DELIVERY INFORMATION We offer fast, fully tracked worldwide shipping via USPS/UPS/FedEx. All mats are made to order before being dispatched from our UK workshop. Etsy will calculate your expected delivery window whilst purchasing. Shipping may be slower during peak times such as Christmas. RUSH ORDERS If you need your order quickly (last minute gift ideas anyone?), we offer an Express option the cart via a dropdown, which will ensure you mat leaves us the next working day. Shipping to the UK is next day with this service, and the US is 2-3 day with UPS Express. GIFT NOTES If your order is a gift and you are sending direct to your recipient and would like to include a note, please include it in the specific note section during checkout. The gift note will then be printed and shipped with your order. CARE Each mat is hand crafted by our team with the best materials possible to ensure they last. We really care about each one that leaves our little workshop! We recommend that you keep your doormat in a dry, covered area to prolong the life of the design. To clean the mat, shake it out. Our mats are made from natural coir fibres and may have small chunks of imperfection and different variances of color. All mats are unique. Do not saturate the mat in water. Excess water can cause discoloration or fading of the design. Orders cannot be returned and refunded if mat has not been taken care of as advised above. REVIEWS / SOCIAL MEDIA: We love to hear from all our customers so please share a photo of your mat with us on Etsy Reviews as well as our social media! Instagram: instagram.com/customatdesigns Facebook: facebook.com/customatdesigns WHOLESALE We work with a number of organisations on a regular basis supplying large quantities of mats - we'd love to work with you on your project, please get in touch to discuss. REALTOR GIFTS We work with a number of realtors to create unique closing gifts that are sure to impress. We love making custom artwork, so drop us a message if you have something you'd like to create. Customat Products Are Crafted With Love And Backed Up By Our 100% Satisfaction Guarantee. If you don't love it.. we'll make it right. Once you have purchased your mat, a digital proof will be sent IF you have requested a draft in your order notes. Keep in mind the digital proof may have slight differences. //GPSR Our EU Responsible Person for product safety compliance is EU Compliance Partner, located at Pärnu mnt. 139b - 14, 11317 Tallinn, Estonia. For any inquiries, please visit www.eucompliancepartner.com. Great news -- for most destinations, including the USA, Canada, UK, EU, and Australia, there are no import duties or extra customs fees to worry about. Your order will arrive with no hidden charges!"