Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

How Our Pricing Works: At Mountain Warehouse weve always worked hard to offer our customers amazing value for money. We do this by carefully designing our own brand products and then having them manufactured to our exacting standards, often in the same factories as other more expensive brands. We then cut out the middleman, selling direct to our customers through our own stores and websites and pass the savings on to you. Sometimes we utilise a comparable price which is the price our buying and sourcing teams believe a product of comparable quality would be offered at full retail price by other leading brands. It is not intended to reflect a former price at which the product has sold. You can view more information on how this works on our website. Animal's Cosi Cloud Womens Mid Length Down Coat offers the perfect balance of warmth and practicality. Featuring a water-resistant outer layer, the Cosi Cloud is built to withstand the elements, while its 3000 breathability rating keeps you comfortable. In a mid length fit with down insulation, youll stay warm in cold conditions. The adjustable hood and two-way zip offer versatility and easy customisation, while the side seam zips can be opened to provide extra freedom of movement on your walks. Designed to blend functionality with a modern edge, the Cosi Cloud is the ultimate choice for those who navigate both the great outdoors and urban territories with style. (Ref: 059545) | Animal Women's 'Cosi Cloud' Water Resistant Mid Length Warm Hooded Down Filled Coat in Black | Size: 8