Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.
Stay warm and cosy with this Duux heater. Turn on the heating when you're on your way home - just use your smartphone and the Duux app. Got your hands full cooking dinner? Just use voice commands to turn your heater on or off - it's compatible with Amazon Alexa, Google Assistant and Homey.Good to know- Convection technology distributes heat evenly around the whole room- It can warm up rooms of up to 30 m² in no time with the 2000 W of heating power- Schedule it to come on at specific times - with the 24-hour timer you can set it well in advance- The LED display dims at night, so you can enjoy uninterrupted sleep- The IP24 rating means it's safe to use even in humid corners- Overheat protection, safety cut-out and child lock will give you extra peace of mind- Minimalist slim design blends seamlessly with any room and you can even fix it to the wall to save space