Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Kryptonite New York M18 Lock is the highest security lock on the market, approved by Thatcham CAT3 and passed tests by FFMC and Classe SRA. The innovative design of this D-Lock proves impenetrable against commonly used tools and leverage attacks. The D-Lock is crafted from hardened steel and features unique locking mechanisms for added protection. The Kryptonite New York M18 Lock will prove durable due to its strong vinyl coating. Kryptonite New York M18 Lock Features Passed following tests: FFMC and Classe SRA 18 mm hardened Kryptonium steel shackle resists bolt cutters and leverage attacks Highest security, Pick-Safe anti-pick and drill resistant disc-style cylinder Hardened steel sleeve over crossbar provides double security protection Integrated sliding dustcover protects cylinder Double deadbolt locking mechanism for extensive holding power Centre keyway location deters leverage attacks U-lock dimensions: 1 x 26 cm 3 keys, including 1 lighted with every lock For increased security, pair with a New York Chain or Noose Vinyl coated and weatherproof Approved to bicycle Gold Sold Secure standard Approved to Thatcham CAT3