Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.
Travel in Style with Our Durable and Versatile Suitcase CollectionUpgrade your journey with this modern, hard-shell suitcase designed for both short breaks and long-haul adventures. Available in 20 inch, 24 inch, 28 inch, or as a 3-piece luggage set, this collection is ideal for solo travellers, families, students and holidaymakers.Material & CareOuter Shell: Durable ABS+PC â lightweight yet impact-resistantLining: PolyesterTelescopic Handle: Iron, adjustable to multiple heightsCare Instructions: Wipe clean onlySizes & Capacity20 Inch (Cabin Size): 55 cm(H) * 40 cm(W) * 20 cm(D) / 21.6" * 15.7" * 7.8", 2.8 kg, approx. 36 L;24 Inch (Medium Check-In): 66.5 cm(H) * 45.5 cm(W) * 25.5 cm(D) / 26.1" * 17.9" * 10", 3.5 kg, approx. 62 L;28 Inch (Large Check-In): 76.5 cm(H) * 50.5 cm(W) * 29 cm(D) / 30.1" * 19.8" * 11.4", 4.3 kg, approx. 94 LTelescopic handle height: 103 cm / 40.5"All measurements are external. Internal dimensions may vary by ±1â2 cm.The 20 inch suitcase is suitable for most major airlines as cabin luggage. However, please always check your airline's size restrictions before flying.Key FeaturesStylish Design: Sleek striped exterior with a metal logo â helps minimise scuffs and marks from everyday travel.Smooth Manoeuvrability: 4 double-spinner wheels ensure 360° silent movement â perfect for navigating airports and train stations.Secure Travel: Fitted with a built-in 3-digit combination lock for added peace of mind.Multiple Carry Options: Extendable telescopic handle, plus top and side handles for easy lifting. Includes four side stabilising feet for balance when placed horizontally.Spacious & Organised Interior:One side includes adjustable cross-straps and buckle to secure contents.The other side features a full-length mesh divider and a zipped pocket for better organisation.Ideal For:Holidays & Weekend GetawaysStudents heading to universityFamily travelBusiness tripsCabin & check-in useHow to Set Your Lock Code1. The default code is '000'.2. Press the reset button using a pointed object (e.g. pen or toothpick).3. Turn the dials to your chosen combination.4. Release the reset button â your new code is now set.Choose a memorable code that's not too obvious.3-piece Set (20" + 24" + 28"),20" â Cabin Size / Carry On Luggage,24" â Medium Size for Short Trips,28" â Large Check-in for Long JourneysPlainABS