Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Delight in our handmade coconut biscuits, crafted with natural ingredients for a deliciously sweet and crunchy treat. Perfect for afternoon tea, gifting to friends, or enjoying as a wholesome snack. The entire process is homemade and done by me. Always seeking out the best ingredients from local suppliers to ensure that each biscuit has that traditional crumbly texture and the taste of a freshly baked product. All biscuits have a crispy texture on the outside and soft on the inside. Ingredients: Egg, coconut, baking soda, iced sugar, wheat flour, salt, butter. Allergens: Contains: * Milk * Eggs * Gluten (wheat) 🚫 May contain traces of: * Soy * Tree nuts (Produced in a facility that processes nuts, soy, and gluten.) Our soft biscuits are slightly thicker and available in 150 g or 250 g packs. Sending as a gift? Add a free gift message by marking the item as a gift in your basket and including your personalized note. We also offer gluten-free, dairy-free, and vegan biscuit options -- check out our full range in store. Can't find what you need? Just get in touch. Storage and shelf life: Best enjoyed within 4 weeks of delivery when stored in the original packaging. Once opened, keep in an airtight container, away from sunlight and humidity. Delivery: All biscuits are handmade fresh to order. Due to the artisanal nature, size and weight may vary slightly. Product images are for reference only. DISCLAIMER: While rare, breakage during shipping can happen. These biscuits are delicate and can be damaged if mishandled. I package orders carefully but am not responsible for any damage caused by Royal Mail during delivery. No refunds, returns, or cancellations are accepted if applicable. Please order at your own risk. Product Highlights: 👌 Handmade with care 🏡 Locally sourced ingredients ♻️ Recyclable and compostable packaging 📜 Level 2 Food Hygiene Certified ✅ 5-Star Food Hygiene Rating