Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Give the gift of natural beauty with Douvall's Glow up Gift Set, perfect for the party season. Includes 2x colour balms, 1x Lash serum Mascara Give the gift of natural beauty with Douvall's Glow up Gift Set, perfect for the party season. Contains our new 30g Argan Colour balm stick for lips and cheeks, 30g Highlight Balm stick for face and body and Argan Lash Growth Mascara in black. The ultimate natural glam essentials. Packaged beautifully in our Glow Up makeup bag. (Includes: 30g Argan Colour Balm, 30g Argan Highlight Balm, 6ml Mascara)Please leave a message with your order if you would prefer a particular blush or highlight shade, otherwise shades will be picked at random. Highlight options: silver or gold Some like it hot - RedWild Honey - Peach PinkEnchanted spice - Brown NudeSmoked Plum - Purple PinkFrench Nude - Light PinkBoss Peach - Pink coral toneBlaze - Terracotta red DOUVALL’S ARGAN COLOUR BALM: Prunus Amygdalus Dulcis (Sweet Almond) Oil, Cannabis Sativa Seed Oil, Cera Alba (Beeswax), Argania Spinosa Kernal Oil, Rosa Canina Fruit Oil, Theobroma Cocoa (Cocoa) Seed Butter, Lanolin, Helianthus Annuus (Sunflower) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Extract, natural oxide colours. Hypoallergenic lanolin. Organic NaturalDOUVALL’S ARGAN HIGHLIGHT BALM: Prunus Amygdalus Dulcis (Sweet Almond) Oil, Cannabis Sativa Seed Oil, Cera Alba (Beeswax), Argania Spinosa Kernal Oil, Rosa Canina Fruit Oil, Theobroma Cocoa (Cocoa) Seed Butter, Lanolin, Helianthus Annuus (Sunflower) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Extract, natural oxide colours. Hypoallergenic lanolin. Organic Natural DOUVALL'SMASCARA: Aqua, Copernicia Cerifera Carnauba Wax, CI77499 Black Oxide, Cera Alba (Beeswax), Silica, CI77266 Black, polyvinylpyrrolidone, Stearic Acid, Steareth-21, Acrylates/Octylacrylamide Copolymer, Sorbitan Sesquioleate, Triethanolamine, Polysorbate 80, Phenoxyethanol, Ethylhexylglycerin, Rosmarinus officinalis (rosemary) Extract, Argania Spinosa Kernel (Argan) Oil, Butylene glycol,Lavandula Angustifolia, Anthemis nobilis flower oil, Myristoyl Pentapeptide-17, Biotinyl Tripeptide-3. Naturally occurring allergens geraniol, linalool, linalyl acetate. Organic Natural