Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

-Beautifully designed fashionable fibrestone & light concrete floor planters. suitable for year round use outdoors in your garden, patio, porch, balcony or terrace. -Crafted on principles of efficient and responsible use/reuse of manufacturing material with a mixture of Fiberstone, Fibreglass, granite powder & post consumer recycled building concrete; making them sturdy yet easy to handle. Stone powder and concrete is then added into the mix to achieve solid, authentic planters that will not chip or damage easily. These planters better withstand temperature changes year around than other pots. -Fibrestone is a recently developed, innovative material that provides all the benefits associated with durability and strength, whilst avoiding a lightweight feel. Each piece is unique & hands/fingers are used to work the concrete against the sides of the mold & all care is taken to achieve a smooth edge to the top of my planters, however Product may have scuffs & inconsistencies which adds character & personality to the pots & shows manual craftsmanship. -Great addition of attractive statement pieces to your outdoor garden space & home décor. The range is suitable for residential & commercial customers who want planters with a modern and sleek appearance. -Ideal for Live & Artificial foliage plants & Trees. Great for Standard Lollipop Trees, Large shrubs, Topiary such as Buxus Balls, Italian Cypress Trees, Magnolia & Hardy Fruiting Trees, Holly Trees etc. -These stately floor planters are Environmentally-Conscious & require No Maintenance and may patina over time. These are 100% biodegradable should the need arise to ever recycle them. These however are Built to Last & can withstand extreme weather conditions without cracking or breaking for years to come! -Comes with pre-drilled drainable holes. -5 year guarantee. -UK mainland delivery in 2-5 days. -We do not ship to the Highlands or Islands.