Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Plant the letters. Watch flowers grow. These plantable letters are designed to be placed in soil and grow into real flowers. Each letter is handmade in Scotland from recycled wool, bound with an organic plant-based binder, with seeds pressed into the back. Once planted, the letter slowly breaks down in the soil, allowing the seeds to sprout and grow. How to order: 1️⃣ Choose your plant or herb -- Dill, Parsley, Cress, Basil, Poppy, Chamomile, or Forget-me-not. 2️⃣ Choose your word, name, initials, or single letters you'd like to grow. (One box = one type of plant.) 🌼 Example: If you choose poppy seeds and 4 letters \"LOVE\", your set will come in one box with a poppy seed illustration. If you'd like each letter in its own box, please order each letter individually. Seeds usually begin to sprout within 1-3 weeks, depending on light and temperature. ----- Packaging Each letter is placed in a small envelope and beautifully packed in a recyclable drawer-style cardboard gift box featuring your chosen plant illustration. On the back, you'll find easy planting instructions and a QR code linking to a short video tutorial. The box is sealed with an easy-tear sticker -- ready to gift ----- Where to plant You can plant the letters outdoors in a garden or green space, or indoors in a pot. ------- How to plant 1. Place the letter on the soil with the seed side facing down 2. Press gently so the edges are just covered with soil 3. Keep the soil moist at all times 4. Place in a bright, warm spot Over time the letter naturally breaks down and the flowers begin to grow."