Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"Our classic pannier design has a more extended lid. The sleek, elegant and practical bicycle pannier set is perfect for your bicycle rear rack! With a timeless design, these bags are available in various patterns and colours to suit your style. The bag has easy-to-use buckles, making fitting onto a bicycle rear rack very convenient. The reflective strips on the rear and front of the bag keep you visible and safe on the road. An extra reinforcement plate on the bottom keeps your contents secure. It is lightweight at 0.9kg (2lb), so it doesn't add unnecessary weight to your bike. The durable and water-resistant PVC-coated fabric protects contents from external moisture and damage. You will find the perfect one with many patterns and colours. Material: PVC-coated polyester--robust and durable polyester used in producing many covers for long-range boats and yachts and expedition equipment (backpacks, tents, camping sheets, etc.). Fitting: Two strap buckles fit panniers on top and two hook & loop fastener straps on the bottom. Rack Type: The rear rack needs to be suitable for panniers, ideally with three side legs to avoid the bag interfering with the rear spokes and between 4.7\"- 6.3\" / 12-16 cm wide. Waterproofing Information: The panniers are made of waterproof fabric, but the seams are not 100% watertight and may let rain in. So, we advise using a rain cover during rainy conditions. Each Pannier Size: * Deep: 4.33\" (11 cm) * Wide: 12.6\" (32 cm) * High: 12.6\" (32 cm) Distance between each pannier: 5.11\" (13 cm) Capacity: approx. 2 x 3.4 US Gal (6.86 US Gal total) / 2 x 13 L (26 litres total) Weight: approx. 1.8 lb (0.8 kg) These panniers distribute the weight of all items in the space around the rear wheel, so even when fully loaded, they will not hinder or unbalance the rider. The BikyBag Classic Panniers are Available in Different Styles, Patterns and Colours: * Classic style panniers, * Classic CS style panniers with diagonal lids, * Classic CL style panniers with a long top, * Classic CW panniers made of waterproof fabric"