Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:

Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Returns
Return policies vary depending on both the reason for return and the individual seller's terms. If an item is defective, counterfeit, or not as advertised, you're entitled to a return even if returns aren't usually accepted by that seller. However, if you simply change your mind, the seller has the right to decline the return request. In such cases, you may also need to cover the cost of sending the item back. Sellers usually provide return instructions and addresses. Where the fault lies with the item, sellers must cover return postage. Under UK and EU law, you also have the right to cancel most purchases within 14 days of receiving your order—exceptions include instantly delivered digital content, opened DVDs or games, and unsealed personal products.

Delivery
Each seller offers their own set of delivery options to suit different budgets and timeframes. Free delivery is common, but faster or more premium options are often available too. Estimated delivery dates and shipping charges will be shown on the seller's product page. When you proceed to checkout, you'll be able to choose from the available methods, which may include Click & Collect, express courier, standard post, economy shipping, or free local pickup from the seller. Be sure to choose the option that aligns best with how quickly you want your item to arrive.

Family Cat Doormat - Black Cat Doormat - Customised Family Pet Door Mat - Unique Gift - Pets - Customised Doormat - Coir Doormat

Name: Family Cat Doormat - Black Cat Doormat - Customised Family Pet Door Mat - Unique Gift - Pets - Customised Doormat - Coir Doormat
Brand: Customat
SKU: 6b318e32e4996d70cc2cd868116c30cc6b8acb61cd18f849ae63ad19b91e4fb2
Price: 26.63 GBP
Availability: InStock

£26.63£49.95Free delivery

Go to RetailerEtsy Category

Product Information

"Adulting Kinda Doormat - Custom Home Decor - Funny Doormat - Welcome Mat - Funny Gift - Home Doormat - Housewarming Gift - New Home Gift ♥ Vibrant & Long Lasting UV Ink Printed Finish ♥ 100% Satisfaction Guarantee, we have lots of happy customers :c) ♥ FREE Shipping over $35 for US Shoppers ♥ Fast UK Delivery via Royal Mail ♥ Fast & Low Cost Shipping to Europe, Canada and Rest of World ♥ No Taxes For Europe - Since Brexit, we pay all customs charges for you, so no nasty charges on delivery MATERIALS AND CRAFTSMANSHIP ✔ 16x24\" or 18x30\" (Regular Door) or 24x36\" (Double Door) ✔ Made out of natural coir coconut fibers, these welcome mats provide strength and durability with a twisted coir structure to reduce shedding and a non-slip PVC back keeps it in place* ✔ 15mm thick with a neat trimmed edge ✔ Designs are printed onto the coir with specialist ink and cured with UV light to fix the design to the mat FONTS - Fonts cannot be altered on this design, but if you'd like to use this one as inspiration for your custom design, then please order via the following link, mentioning this design. You are able to use any font on dafont.com or use one of our popular fonts, found on the listing image - https://www.etsy.com/listing/770732561/your-text-here-personalized-doormat DELIVERY INFORMATION We offer fast, fully tracked worldwide shipping via USPS/UPS/FedEx. All mats are made to order before being dispatched from our UK workshop. Etsy will calculate your expected delivery window whilst purchasing. Shipping may be slower during peak times such as Christmas. RUSH ORDERS If you need your order quickly (last minute gift ideas anyone?), we offer an Express option the cart via a dropdown, which will ensure you mat leaves us the next working day. Shipping to the UK is next day with this service, and the US is 2-3 day with UPS Express. GIFT NOTES If your order is a gift and you are sending direct to your recipient and would like to include a note, please include it in the specific note section during checkout. The gift note will then be printed and shipped with your order. CARE Each mat is hand crafted by our team with the best materials possible to ensure they last. We really care about each one that leaves our little workshop! We recommend that you keep your doormat in a dry, covered area to prolong the life of the design. To clean the mat, shake it out. Our mats are made from natural coir fibres and may have small chunks of imperfection and different variances of color. All mats are unique. Do not saturate the mat in water. Excess water can cause discoloration or fading of the design. Orders cannot be returned and refunded if mat has not been taken care of as advised above. REVIEWS / SOCIAL MEDIA: We love to hear from all our customers so please share a photo of your mat with us on Etsy Reviews as well as our social media! Instagram: instagram.com/customatdesigns Facebook: facebook.com/customatdesigns WHOLESALE We work with a number of organisations on a regular basis supplying large quantities of mats - we'd love to work with you on your project, please get in touch to discuss. REALTOR GIFTS We work with a number of realtors to create unique closing gifts that are sure to impress. We love making custom artwork, so drop us a message if you have something you'd like to create. Customat Products Are Crafted With Love And Backed Up By Our 100% Satisfaction Guarantee. If you don't love it.. we'll make it right. Once you have purchased your mat, a digital proof will be sent IF you have requested a draft in your order notes. Keep in mind the digital proof may have slight differences. //GPSR Our EU Responsible Person for product safety compliance is EU Compliance Partner, located at Pärnu mnt. 139b - 14, 11317 Tallinn, Estonia. For any inquiries, please visit www.eucompliancepartner.com. Great news -- for most destinations, including the USA, Canada, UK, EU, and Australia, there are no import duties or extra customs fees to worry about. Your order will arrive with no hidden charges!"

Family Cat Doormat - Black Cat Doormat - Customised Family Pet Door Mat - Unique Gift - Pets - Customised Doormat - Coir Doormat

£26.63£49.95Free delivery

Go to RetailerEtsy Category

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Family Cat Doormat - Black Cat Doormat - Customised Family Pet Door Mat - Unique Gift - Pets - Customised Doormat - Coir Doormat

Product Information

Family Cat Doormat - Black Cat Doormat - Customised Family Pet Door Mat - Unique Gift - Pets - Customised Doormat - Coir Doormat

Product Information