Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"The \"HOME\" mug is defined by its low, softly rounded silhouette -- a form intentionally shaped to feel grounding, familiar and intimate in the hands. Less like a conventional mug and more like a vessel of comfort, it carries a quiet presence: steady, calm, and deeply reassuring. Entirely handmade by Laima on the pottery wheel, each piece honours the wabi-sabi philosophy, where imperfection becomes beauty and asymmetry holds soul. Subtle variations in curve, glaze and texture ensure that no two mugs are ever the same -- each one a small object of lived poetry. Size & Use Suggestions The 350ml HOME mug is a beautifully balanced everyday size, ideal for: Lattes & cappuccinos Flat whites & specialty coffees Herbal and loose leaf teas Matcha latte & ceremonial cacao Chai & golden milk Hot chocolate HOME Mug - Rounded Latte Mug Capacity: 350ml Diameter: approx. 11cm Height: approx. 7-8cm Optional pairing: Match with our oval elongated saucer plate (24cm x 12cm) -- a simple yet grounding companion for slow tea moments, mindful mornings and cozy evenings. when selecting a set it includes 1 mug + 1 saucer 🤍 Handmade Character Formed slowly on the pottery wheel and finished by hand, this mug embodies the gentle beauty of imperfection. Its rounded, cozy silhouette retains warmth while resting comfortably in your palms, inviting moments of pause and presence. Each mug features a soft, mottled beige glaze with a delicate crystalline/crackle pattern -- an organic surface that shifts with light and touch. Glaze Variations (Matte to Glossy) This beloved glaze celebrates natural variation: Thicker glaze pools into a soft glossy finish reminiscent of ash-fired surfaces Thinner areas reveal a rustic, earthy matte tone Subtle transitions flow between beige-cream and crackled gloss I do my best to represent this variation through photography. Please embrace the uniqueness -- it is part of the soul of each piece. Material & Durability Handmade from grey stoneware High-fired to 1260oC for strength and non-porous durability Glazed inside and out Designed for everyday ritual and long-term use Care & Use Dishwasher safe Strong, durable, and suitable for daily use Each piece is entirely handmade -- slight variations in size, colour and surface are natural and to be celebrated. 🤍 The Earthling Collection Story Born during the stillness of the pandemic, the Earthling Collection reflects a return to simplicity and presence. Organic forms and gently undulating rims give each piece its sculptural, natural character. No two are ever the same. Explore our other listings to discover coordinating pieces and create a harmonious stoneware set. 🌿 Trusted International Shipping and Plastic-Free Packaging Every order is carefully packed using secure, eco-friendly materials to ensure your ceramics arrive safely -- even on long international journeys. I've shipped thousands of pieces worldwide with excellent delivery success, and I'm always here to assist with any questions. Follow the making process and the hands behind these forms at @laimaceramics 🤍"