Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The calla lily has a fabulous architectural shape which makes a bold and sophisticated statement in any interior. Widely associated with love, beauty, purity, holiness and faithfulness it is a widely available flower throughout the year with a sumptuous array of colours.Pink calla lilies in particular are most associated with love and appreciated in the Victorian Language of Flowers.Delivery information:We deliver flowers on Tuesday-Friday using our dedicated next-day delivery courier or on Saturdays if you select our Premium delivery service.The cut off for orders to be delivered by the next day is 8am. Available in 10 stem, 20 stem, 30 stem, or 40 stem bouquetsAdd a special gift message that will be sent with your order and printed in one of our note cards Fresh flowers, wrapped in either chic brown paper or a luxurious combination of tissue paper and brown paper. These are then presented in our signature, style-savvy boxes. What’s better, everything (yes, everything!) is either recyclable or compostable and 100% plastic free! Just our first step in becoming considered the most ethical and sustainable online florist in the UK.