Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

"IMPORTANT NOTICE FOR CUSTOMERS IN THE USA Your order will be delivered with ALL import duties PAID by us. You will NOT have to pay any additional import duties. We are based in the UK and use either Royal Mail Delivery Duty Paid service or on bigger orders an international courier with a delivery duty paid service. NO IMPORT DUTIES WILL BE PAYABLE BY YOU This book style photo album is an ideal personalised gift. The heavy card cover has a leather effect finish with gold embossed detailing. Large Album The album measures 5 cm across the spine and is 23cm tall and 17cm wide. Inside the book are 50 pages with two full clear fronted pockets on each side giving the album a 200 photograph capacity. Each pocket will hold a photo up to 6x4\" in size (15cm x 10cm). Small Album The album measures 4.5 cm across the spine and is 16.5cm tall and 12.5cm wide. Inside the book are 50 pages with full clear fronted pockets on each side giving the album a 100 photograph capacity. Each pocket will hold a photo up to 6x4\" in size (15cm x 10cm). Although designed for photographs the album is also idea for stamps ,collectors cards and paper cuttings. On the front of the album is one of our hand cast pewter / enamel motifs as well as a gold coloured metal engraving plate that measures 10cm x 5cm , we offer free engraving on the plaque and we can engrave up to 60 characters over 2 lines. Fill out the personalisation box provided with your engraving details or message is through the Etsy messaging system. The albums are available in 3 different colours: Red , Blue & Black"