Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

The Black Diamond ATC-XP Belay Device is a durable, versatile belay device that features multiple friction modes to handle nearly any situation or rope diameter. Thanks to the machined windows through the body, it's 30% lighter than it used to be. It uses friction grooves on each rope slot to generate three times the holding power, and the reversible design allows them to be bypassed for smoother abseiling or 'paying-out'. High-friction mode offers 3 times greater hold and stopping power than regular friction mode Durable cable holds its shape and resists getting caught up between ropes Versatile design accepts ropes from 7.7 to 11 mm Weight: 64g (2.3oz)