Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Cura-Heat Pain Relief Heat Patch 3 Pack offers targeted, soothing warmth to ease muscular aches and joint pain in areas such as the back and shoulders, helping you stay comfortable and mobile through the day. These slim, air-activated patches provide up to 12 hours of continuous heat, with pain relief that may continue for a further 12 hours, giving up to 24 hours of comfort from a single application. Non-medicinal and fragrance free, they are suitable for adults who prefer drug-free pain management and a discreet solution under clothing. The gentle, penetrating heat helps decrease stiffness, relax tense muscles and support circulation, which in turn can improve everyday movement and flexibility. **Key Features** - **Long-lasting warmth**: Provides up to 12 hours of continuous therapeutic heat, with residual pain relief for up to 24 hours to support day-long comfort during work, travel or rest. - **Thin and discreet design**: Features a slim, fragrance-free patch that adheres to clothing or underwear, remaining virtually invisible under everyday outfits while you move around. - **Easy and convenient to use**: Activates automatically when the sachet is opened, making it simple to incorporate into busy routines at home, in the office or on the go. ### Is Cura-Heat Pain Relief Heat Patch 3 Pack suitable for all types of pain? Cura-Heat Pain Relief Heat Patch 3 Pack is designed primarily for minor muscular and joint aches, such as back and shoulder discomfort, where heat therapy is recommended. It is not intended for acute injuries, broken skin or areas of active inflammation, and medical advice should be sought if you are unsure whether heat is appropriate for your condition. ### How does the heat patch work to relieve pain? The patch contains iron, activated carbon and water that warm up when exposed to air, creating a gentle, consistent heat that penetrates through clothing to the source of pain. This warmth helps relax tight muscles, support blood flow and ease stiffness, which can make movement feel easier and more comfortable throughout the day. ### Can I use these patches while going about daily activities? The thin and discreet design allows the patch to sit comfortably under clothing or underwear, so you can continue with everyday tasks at home, at work or outdoors. Since the patch is air-activated and stays in place on your clothing, it provides continuous heat without needing to be adjusted frequently during normal movement.