Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Stag Lampshade - Linen Lampshade - Grey Lampshade - Deer Lampshade This stag linen lampshade features a grey stag motif against a natural linen background. This lampshade is made to order and can be made in a variety of sizes, for either a table lamp, standard/floor lamp or pendant/ceiling light. Available in a drum shape in various diameter sizes; 15cm, 20cm, 30cm or 40cm. Image shows a 30cm lampshade. Each lampshade is backed with fire retardant PVC, and includes an adaptor making it suitable either for a standard British fitting or a European fitting. We recommend the use of low energy bulbs. Wherever possible we re-use and recycle packaging and boxes and wrap the lampshades in biodegradable cellophane to protect the fabric. However if your shade is a gift, we can giftwrap with a variety of options, just get in touch.