Refunds, Returns & Delivery
Please note: We are not an online shop and do not sell products directly. We operate as a comparison service, helping you find the best deals by linking you to a wide range of trusted sellers. As such, we cannot intervene in or manage any transactions, deliveries, returns, or refunds made through third-party sellers. For any order-related queries, please contact the seller directly via the platform where your purchase was made. We can offer some information as follows:
Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

Our Wool duvets are of medium weight and this provides fabulous comfort, working with your internal thermostat to keep you at a comfortable temperature all night - whether it's hot or cold outside! Sleeping under a our wool duvet is totally different. Wool enables breathing of the skin. Wool fibres have the ability to shrink and expand when the temperature changes. Wool fibre is naturally anti-allergenic/ hypoallergenic. The cool and dry environment created with the use of alpaca fibre makes it difficult for dust mites to live and breed. Our duvets are the perfect choice for sufferers of allergies, such as asthma. Sheep wool does not accumulate dust nor absorbs smells. It is recommended as a healthy body-friendly product In the today's world dominated by synthetic fibres the prophylactic and therapeutic properties of wool are discovered again. Care instruction We recommend that you regularly air your wool products to keep it fresh. WASHABLE 30`C *using washing detergents with LANOLIN* suitable for woolgently drain, do not spin-dry