Refunds, Returns & Delivery
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Refunds
Sellers are required to offer refunds for specific items when they are faulty or not as described. This applies to things like bespoke products, perishable goods, unsealed software or media (CDs, DVDs, etc.), and print publications such as magazines or newspapers. Refunds will be issued using your original payment method—if you paid by card, the funds will return to that card, while PayPal or bank payments will be reimbursed to your PayPal account. If you paid using a mix of methods, each part will be refunded accordingly. Sellers generally initiate refunds within three working days, though PayPal may take up to 30 days to complete processing.

This Mega Pack delivers unbeatable value with a large, assorted selection of climbing holds perfect for indoor or outdoor walls. Each hold is cast from high-density urethane for maximum durability, impact resistance, and long-term performance. The soft, grippy texture keeps your hands happy -- giving you secure friction without shredding your skin like many coarse, grainy holds on the market. Proudly designed and manufactured in Canada, this pack is ideal for: Home climbing walls Schools & playgrounds Parks & outdoor installations Training boards & climbing gyms Every hold offers positive, comfortable gripping surfaces with multiple usable angles, allowing endless movement options for climbers of all levels. Whether you're setting beginner-friendly routes or progression-focused challenges, this pack gives you everything you need for creative, professional-grade wall layouts.